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Add some class and elegance to any room with the Bijou club-style recliner and ottoman set.
What we love about the Bijou is its combination of sleek Scandinavian design with the sophistication of a traditional club chair.
The Bijou is also one of the larger units in this style. With 45-inches in height, the Bijou is ideal of folks 5'-10" and taller.
Bijou includes standard features like an adjustable headrest, lower-back lumbar support and an easy to reach and operate recline release handle.
What also makes the Bijou special is the ottoman's hidden storage area ideal for remote controls and small books and magazines.
The Bijou seat and stitching matches the Palliser Arlen swivel recliner and the Cipher recliner glider models.
This provides a unique opportunity to purchase two or more similarly designed recliners, but with different functions.
We also liked the proprietary trigger-release handle which is tucked neatly between the arm pad and the cushion. With the flick of a finger, you can easily reach and adjust your recline position. The seat and back move automatically to any position you choose. Upon releasing the trigger handle, your position is securely locked.
Because you can customize your Bijou, choose from more than 60 microfiber and genuine Italian leather colors, 5 wood leg finishes and three (3) unique arm styles -- all to match your personal taste.
The Bijou can be upholstered in either 100% top grain leather, or a more affordable top grain leather/vinyl match (the back and sides of the chair is upholstered in vinyl color matches the leather).
The Bijou recliner and ottoman set can be delivered to your door in approximately 21-28 days, and comes with manufacturer warranty.
You may also customize your Palliser recliners by: Seatback Style - Stitching, padding of the recliner seatback Recliner Type - Swivel - 360, Club Chair, Glider Click here to view all Palliser recliners by Seatback Style and Type.
- Club style chair that effortlessly reclines.
- Design match to Garbo and Trinity models.
- Storage Ottoman included.
- Pendulum reclining mechanism.
- Ergonomically designed for maximum comfort.
- Engineered lumbar system.
- 60+ Italian leathers & Microfiber colors.
- Choice of 5 wood base finishes.
- Choice of 3 distinct arm styles (Track, Pad or Roll).
- Tight waterfall seat.
- Double top stitching.
- Encased metal frame.
- All joints pinned and glued.
- Sinuous spring suspension.
- Amatec suspension in back.
- Fire rated interior foam.
- Trigger lock mechanism conveniently and discreetly positioned between arm and seat cushion.
- Adjustable Headrest.
- Recline in any position you choose for perfect comfort.
- Ottoman storage ideal for remote controls.
- FREE Delivery via FedEx.
- 110% Lowest Price Guarantee.
- Manufacturer Product Warranty (see Manufacturer Tab above).
- Optional 5-Year Extended Warranty available.
You may also customize your Palliser recliners by:
Seatback Style - Stitching, padding of the recliner seatback
Recliner Type - Swivel - 360, Club Chair, Glider
Click here to view all Palliser recliners by Seatback Style and Type.
With Track Arm:
35.0"W X 32.0"D X 45.0"H
With Padded or Roll Arm:
37.0"W X 33.0"D X 45.0"H
Seat: 23.0"W x 21.0"D x 18.0"H
Storage Ottoman
23.0"W X 18.0"D X 18.0"H
Microfiber
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Microfiber is a micro-woven polyster and cotton blend offering a silky soft sensuous feel. This Microfiber wears like iron and won't unravel like most fabrics. It is also stain and spill resistant. Most stains bead up on the surface of the upholstery.
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Fabric
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PALMA
Neutral tone micro suede colors that offer exceptional quality and value.
Made from 100 % polyester fiber, the material is very smooth and soft to the
touch. Woven to repel moisture. Great strength and durability. Use water
base upholstery cleaner only.
POLO
A trend setting and fashionable with a high-end look of raw silk. Material
is 100% polyester. Characteristics include crease-resistance, quick drying,
great shape retention, high strength, abrasion resistance and easy care.
Use water base upholstery cleaner only.
MONET
Neutral tone microfiber colors that offer exceptional quality and value.
Material is smooth and soft to the touch, and made from 95% polyester 5%
cotton fibers. Woven to repel moisture. Great strength and durability.
Use water base upholstery cleaner only.
GEO
A subtle herringbone pattern in contemporary patterns. 100% polyester micro
suede is woven not embossed, and features a light fabric backing. These
qualities highlight Geo as a stylish choice with an added bonus of
stain-resistance. Geo is a part of a microfiber family that demonstrates
quartz a long-lasting endurance to the demands of any lifestyle. Use water
base upholstery cleaner only.
BELA
A modern take on a classic velvet look and feel. Offers a variety of color
selections, and features a lush pairing of luxury with durability.
Characteristics include crease-resistance, quick drying, great shape
retention, high strength, abrasion resistance and easy care. Use water base
upholstery cleaner only.
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Standard Leather
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Standard leathers are protected and corrected top grain leathers that are aniline dyed, buffed, and polished smooth to remove all natural imperfections. These Standard Leathers receive an extra layer of embossment to increase durability, and typically have a deeper grain compared to Premium and Ultra leathers. As a result of this extra embossing, Standard Leathers are thicker and easier to clean. Standard Leathers are better suited for families with young children and/or homes with pets.
Standard leathers are available in all leather ("100%"), or a more affordable leather with "vinyl match" option. (Vinyl match means the back and underside of the chair is upholstered in a durable vinyl color match to the leather). For the Standard leather grade, 100% leather is a combination of top grain leather in the seating sections (top 1/16th of the hide) and split hide (2nd cut under top grain) in the non-seating areas. The split hide is thicker than the top grain leather but its texture is a closer visible match to the top grain compared with vinyl match.
Derby: a highly durable and affordable leather available in solid colors
Mondo: a subtle two tone protected leather
Oxford: a stylish, subtle two tone, protected leather with a modest sheen
Roma: a corrected leather with a lighter more natural print
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Premium Leather
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Premium leathers are protected and corrected top grain leathers that are semi-corrected top grain leathers that are dyed, buffed and polished to remove some natural imperfections. These Premium leathers receive a light layer of embossment to increase durability. This light surface coating offers some resistance to stains and abuse, while still retaining the natural appearance and softness of full grain leather. Premium Leathers are not as durable as Standard Leather. However, the lighter embossing providers a smoother and softer surface compared to Standard Leather. Premium leathers are ideally suited for those looking to strike a balance between high quality leather and durability.
Premium leathers are available in all leather ("100%"), or a more affordable leather with "vinyl match" option. (Vinyl match means the non-seating areas are upholstered in a durable vinyl color match to the leather). In the Premium leather grade, 100% leather is a combination of top grain leather in the seating sections (top 1/16th of the hide) and split hide (2nd cut of leather under top grain) in the non-seating areas. The split hide is thicker than the top grain leather and more durable than vinyl. In Premium leather, vinyl match is less noticeable compared to Standard leather. If you only want top grain on all sides of all pieces, that is only available on Ultra leather.
Cortina: a high end look with an attractive price point
Classic: a modern leather with a gentle two tone, for warmth and comfort
Tulsa: a classic leather with focused monotone colors
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Ultra Leather
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Ultra Leather is a natural unprotected and non-corrected leather made from only the finest of hides. These natural grains are the softest, smoothest and most natural looking with unique surface characteristics of the hide remaining visible. The mild softness and silky feel of these natural leathers make them a pleasure to touch. As a result of this high quality natural grade leather, it is more expensive than Standard and Premium leathers. If you want the very best ... go with Ultra Leather. Homes with young children and/or with pets should consider Premium leather for greater durability.
Ultra leathers are available only in 100% leather. Vinyl match is not available. Unlike 100% Standard and Premium leather, Ultra leather uses just the top grain leather (top 1/16th) on all sides of all pieces.
Carnival: a light gloss appearance with delicate shading to add depth
Cascade: a natural pebbled grain offering traditional comfort
Savannah: a natural beauty and sophistication enhanced by subtle color shading
Prairie: a full grain, full body, traditional leather. Ageless.
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Vinyl Back looks like leather and is the same color, but is not leather. Vinyl helps to keep the cost of leather items down. It is usually applied to non-seating areas including the sides or back of our chairs or recliners. Vinyl offers excellent solvent resistance with the added advantage of temperature resistance and the ability to withstand aqueous applications.
Base Types
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Premium hardwood bases are laminated Bentwood made of Maple Hardwood. Wood finish is available in the following styles:
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Customer Reviews - Bijou |
 Excellent Buy
Review: "Palliser Bijou"
Reviewer: Richmond, Va | Date: 02/01/08
106 of 221 people found the following review helpful.
I am a 6ft tall woman with a bad back. I needed a chair to fit my size and address the lumbar region. I can't take soft fluffy. The chair is supportive and functional. I like the fact that if I want to raise my legs I can or I do not have too. I love the color and material. Also, the cost - I had checked out other sites that sold this chair and ottoman, your price was the best. Two other sites were selling the chair and ottoman separately and the price was out of this world. Your delivery service was exactly as stated, all arrived in a timely fashion and in good shape, even thought the box had been weiry on one end. I am absolutely satisfied and will refer your company to friends and family. Thank you.
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Reviews for Similar Products |
I would recommend your company to others
Review: "Palliser Swain"
Reviewer: PA | Date: 06/26/06
3934 of 7840 people found the following review helpful.
In reply to your product review request, I can tell you that it was my first Internet purchase of this type ever and I was very apprehensive about the product I would receive. I found the replies from your company stating they had received my order and were working on it and further e-mails giving me estimates of the finished product and then the exact date I should be receiving it very comforting. The reason I resorted to the internet and your company was because I live in Pennsylvania and found the furniture stores did not carry this type of chair and if I did happen to find one it was cheaply made or only came in black or burgundy. Your company offered such a wide variety of colors and fabrics as well as material for the frame that I was able to order exactly what I wanted in quality and color. I found the color to be just as represented and the leather was soft and subtle. It was also very easy to assemble and not damaged at all in shipment. My only regret was not to have been able to feel how it felt to sit in it but it turned out well in that department too. I would recommend your company to others.
Was this review helpful? Yes No
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Sitting Pretty
Review: "Palliser Swain"
Reviewer: Scituate, RI | Date: 02/26/07
3486 of 7089 people found the following review helpful.
I am thrilled with my new chair. I was having neck and back issues and the physical therapist suggested a comfortable, but supportive, chair. This chair not only looks good, but defines comfort. No aches or pains, and great neck support. I've fallen asleep in it, so you know it's comfortable. Even my cat loves the
Was this review helpful? Yes No
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swain
Review: "Palliser Swain"
Reviewer: Williamsville, NY | Date: 03/03/08
2641 of 5225 people found the following review helpful.
excellent product
great service through furnitureblue
would highly recommend
get vinyl back... can't tell difference from the front leather part
Was this review helpful? Yes No
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 Black Recliner with ottoman
Review: "Palliser Landry"
Reviewer: Lynbrook, NY | Date: 09/08/06
3951 of 7773 people found the following review helpful.
I can't believe how well made and comfortable this chair is for the price. It can be used in any decor. I'll keep you posted on it's durability over time but I don't expect any problems.
Was this review helpful? Yes No
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Best buy around
Review: "Palliser Landry"
Reviewer: Riverside, Ct. 06878 | Date: 09/25/06
3440 of 6830 people found the following review helpful.
Beats the prices in wholesale stores that charge too much for simular products and I don't have to pay for shipping!
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To learn more about Warranty, click on the tabs below:
PALLISER FURNITURE LTD.
UPHOLSTERY WARRANTY
View at entire details: http://www.Palliser.com/pdf/upholstery_warranty.pdf
Warranty is non-transferable and takes effect as of January 1, 2007
Pro-rated Warranties
Pro-rated warranties reference the cost of parts covered by Palliser? in the event of a claim. On a fi ve (5) year pro-rated warranty, Palliser will cover 100% of the cost of parts and labor in year one (1). Palliser will cover 80% of the cost of parts only in year two (2), 60% of the cost of parts only in year three (3), 40% of the cost of parts only in year four (4) and 20% of the cost of parts only in year fi ve (5). In each case, with the exception of the fi rst year, the original retail consumer will be responsible to pay the balance of the cost of parts.
This warranty does not cover the following:
1. Rental, business, commercial, institutional or other non-residential uses.
2. Products purchased "AS IS" or second-hand.
3. Products purchased from distressed or liquidation sales.
4. Products deemed misused, mishandled, altered, abused.
5. Any condition resulting from unusual usage.
6. Inadequate maintenance, cleaning or care.
MAKING A CLAIM
To make a warranty claim or to inquire about concerns with your Palliser product, please contact the authorized Palliser retailer from where the original purchase was made.
When making a claim under this warranty, proof of purchase with the original bill of sale and the product serial number are required. Should these not be available, Palliser reserves the right to deny claim. Palliser reserves the right to request photo verifi cation and/or the return of defective parts to its factory.
PARTS WARRANTY - COVERAGE AND L I M I TATIONS
Cover Material
The Palliser warranty does not cover any damages due to improper use, excessive soiling, improper or unapproved cleaning methods (see Product Care for details), chemical treatments, exposure to direct sunlight or color fading. These instances will void the warranty.
- Leather - Five (5) year pro-rated warranty on parts
The Palliser warranty covers against seam slippage, tearing, splitting, cracking and dye transfers from the product. Leather is a natural material and, as such, each hide refl ects its own characteristics. On average, four to five hides are used on most Palliser sofas. Shading variations, nicks, scratches and wrinkles are a characteristic of leather and are not considered defects.
- Vinyl and Fabric - One (1) year warranty on parts
The Palliser warranty covers against seam slippage, fraying or dye transfers from the product.
The Palliser warranty does not cover tearing, pilling, or shrinking. Flattening of nap on velvet or high pile chenille and microfi bre are inherent characteristics of soft plush fabric, and are in no way considered manufacturer?s defects.
- Frames and Springs - Lifetime warranty on parts
Wood frames and springs carry a lifetime warranty against breakage. Springs are covered for breakage due to metal fatigue or pulling loose from wood frames. Metal frames are warranted against breakage for a period of two (2) years under normal household use.
The term "lifetime" as it is used in this warranty is defi ned as twenty-fi ve (25) years.
- Motion Reclining Mechanisms - Limited lifetime warranty on parts
Reclining mechanisms are warranted against material and manufacturing defects.
Warranty is limited to suppliers availability of parts.
- Reclining Chairs, Sofabed Mechanisms and Sofabed Mattresses - Two (2) year warranty on parts
Reclining chairs, sofabed mechanisms and sofabed mattresses are warranted against material and manufacturing defects.
- Seat Cushion Foam and Fibre-fi lled Components - Five (5) year pro-rated warranty on parts
Seat cushions are warranted against collapsing. All cushions will soften with use and will conform to the shape of the user. This softening is considered normal wear and is in no way considered a manufacturer?s defect. Fibre-fi lled seat cushion tops, backs and arms will fl atten with prolonged use. This is inherent to the design of fi bre-fi lled english and fi bre-wrapped products. Regular fl uffi ng will prevent internal fi bres from matting and help to prolong the vibrancy of these products.
- Electronic Components - Two (2) year warranty on parts
Electronics are warranted for material and manufacturing defects.
LABOR WARRANTY - COVERAGE AND L I M I TATIONS
Palliser offers a one (1) year warranty for labor and workmanship applying to all upholstered sofas, loveseats, chairs, ottomans, sectionals and sofabeds manufactured by Palliser. Palliser products are warranted to the original retail consumer, to be free from manufacturing and parts defects. The warranty takes effect from the date of delivery to the original retail consumer.
Within one (1) year from the date of delivery, Palliser will pay, at no charge to the original retail consumer, customary labor rates to repair or replace the defective parts. Under this warranty, the sole liability of Palliser is limited to repair, or at its option, parts replacement. Should there be service required under the warranty then the initial service inspection will be covered by Palliser. For clarity, should inspection deem that no repair necessary then initial service fee will be payable by end consumer to the third party.
After one (1) year, the original retail consumer will be responsible for all costs related to labor. See Parts Warranty above for details. The term "defect" as it is used in this warranty is defi ned as a fl aw or defi ciency that affects the intended use for which the product was manufactured.
The Palliser warranty provides coverage to the original retail consumer only where the purchase has been made from an authorized retailer of Palliser Furniture Ltd. and therefore is non-transferable to any second or third party.
The special Palliser identity tags found on your product are your guarantee of the quality and authenticity of your Palliser product. Removal or attempted removal of such tags will void this warranty.
Protect your furniture from life's little mishaps including most stains and damage! Invest in a 5-Year Extended warranty.
A Montage 5-Year Extended Warranty gives you the freedom to live comfortably on your new furniture without concern over life's little mishaps. When a problem occurs, Montage's expert service technicians are there to restore the beauty of your furniture or provide you with a new replacement at no cost to you. A simple phone call or email to Montage does it all.
Montage will help you with spots, spills and other ugly little surprises you might encounter. Relax. Enjoy your family. Enjoy your guests. Montage will help you protect your investment in your beautiful new furniture.
Count on the best service in the business. As a Montage Protection Plan holder, you will be given an 800 hot line number and an email address for contacting Montage furniture care experts in your time of need. You'll have access to furniture experts who will provide you with prompt, high quality service.
No surprises
No worries
No problems
Montage's reputation for quality is the result of over 20-years of experience servicing furniture protection plans and home furnishings warranties in the USA and Canada. You can count on Montage to protect your investment.
Montage 5-Year Extended Warranty Covers:
- Leather and vinyl upholstery furniture
- Fabric upholstery furniture (Microfiber)
- Motion mechanisms including manual and power recline
Stains:
All stains excluding bleach and caustic solutions
Dye transfer
Damage:
Punctures, rips and burns
Breakage of frames*
Malfunction of breakage of recline mechanisms*
* These conditions may be covered by the furniture manufacturer's warranty, in which case the coverage provided by this Plan will only take effect after the manufacturer's warranty coverage has expired
Warranty Requirements
Leather and Fabric warranties are sold separately. When purchasing an extended warranty, you must purchase one per shopping cart item. Click on links below to see complete extended warranty details and exclusions.
Click Here to view the Montage Single-Piece Fabric 5-Year Extended Warranty PDF for full details and exclusions.
Click Here to view the Montage Single-Piece Leather 5-Year Extended Warranty PDF for full details and exclusions.
Click Here to view the Montage Multi-Piece Fabric 5-Year Extended Warranty PDF for full details and exclusions.
Click Here to view the Montage Multi-Piece Leather 5-Year Extended Warranty PDF for full details and exclusions.
 The year was 1944. Abram Albert DeFehr, a Russian born immigrant to Canada, began making simple wooden pieces in the basement of his Winnipeg home. Within a few years, the fledgling business had moved from the basement into a former chicken barn - Palliser's first furniture factory.
Today, Palliser is one of North America's leading home furniture manufacturers, providing a livelihood for over 4000 people, funding a philanthropic foundation that shares profits with communities around the world, and continuing to build value with values.
Palliser's mission is to be a community of people dedicated to leadership in design, service, and customer value in the furniture industry.
Palliser aspires to:
Demonstrate integrity in all relationships.
Promote the dignity and value of each other.
Respect the environment.
Support its community.
Strive for excellence in all the company does.
PRODUCT CARE
Leather Care
Clean leather often, as frequent and gentle cleaning is
easier on leather than less
frequent, more aggressive cleaning. Cleaning will remove
built-up dirt, skin oils and
perspiration.
1. Protected (Pigmented) and Semi-aniline Leathers
Clean with a mild soap and water solution. Use a mild soap
with a
neutral pH. Rinse with a clean, damp cloth to remove any
soap residue. Do
not use a soap product that is harsh on your skin, as it will be harsh on
the
leather.
Always test the soap solution in an unseen area on the sofa
to ensure that
the solution does not damage the leather (no leather color
transfer on to your
cloth).
2. Natural (Aniline) Leathers
Clean with only a slightly damp cloth. Do not use any
type of soap on
natural (aniline) leather.
Fabric Care
Fabric manufacturers recommend regular dusting and
vacuuming. Removable
cushions should be fl uffed regularly. Soiled areas should
be cleaned based on the
following cleaning code(s) found on your Palliser product.
If cleaning codes are not
available, contact your retailer from where you purchased
the product.
W ?
Use water-based cleaning agents.
WS ?
Use water-based cleaning agents or mild, water-free solvents.
X ?
Vacuum or brush lightly and do not use foam or liquid cleaning agents.
V ?
Wash with warm water and mild soap only. Vacuum thoroughly and
regularly.
CAUTIONS
General
Do not move furniture in your home without carefully wrapping the
furniture, including any corners and the feet or the bottom
of the furniture,
with a protective covering. This will help to avoid damage
to the fl oors
and/or wall surfaces, as well as help to prevent damage to
the furniture
itself.
Do not move furniture on bare hardwood fl oors. At all times, place the
furniture on a protective area rug or protective hardwood
felt pads. This
will protect your hardwood fl oors from potential scratches.
Do not expose leather or fabric to ink, bleach, oily substances, fl uids, body
oils, strong detergents (including laundry detergent),
chemicals, and sharp
objects as these may cause potential damage.
Do not expose leather or fabric to sun or extreme light sources as this will
cause fading and potential damage.
Do not remove your seat cushion covers for dry cleaning or separate
washing.
Safety
Use extreme caution when operating the moving mechanisms and
electronic
components making sure limbs and other obstructions are
clear of leg rests and other
moving parts before operating.
Do not leave reclining seats in the reclining position when not in use.
Do not allow children to play on mechanized furniture or to operate
mechanisms.
Do not stand on chairs, and do not sit on ottomans.
Do not sit on product arms.
For further information, refer to product instruction sheets
and warnings, where
applicable.
Failure to follow these directions could result in injury
and/or damage.
If you have questions, contact your authorized Palliser
retailer or contact us at
palliser.com
FurnitureBlue offers FREE shipping on this product direct to your door via Federal Express Ground.
This item ships within 2-3 weeks, and delivered 5-7 days thereafter.
When your item is picked up by FedEx Ground, FurnitureBlue will email you a shipping notification.
Included in that shipping notification email will be a FedEx tracking ID for each item ordered, an estimated delivery date and a link to the FedEx website to track your order while in transit.
Please send an email to wecare@furnitureblue.com or call toll free at 877-867-8903 with questions or
for order status updates.
This FREE shipping offer is only good for delivery points within the Contentinental United States.
For Alaska, Hawaii, and Canada please email wecare@furnitureblue.com with shipping destination to
receive shipping rates.
To learn more about us, click on the tabs below:
- 100% Satisfaction Guarantee on all purchases
- If you are not satisfied with your order, then we will refund your money according to our return policy. We are dedicated to providing each customer with superior customer service before, during and after your purchase. We use our nationwide network of local furniture technicians to service warranties in your home*. For more detials, please review our customer's testimonials and product reviews.
- 110% Lowest Price Guarantee
- We are confident that we are offering you the best price on first quality products. If you see a lower price, then we will match it and beat it by 10% of the difference. View more
- Free Shipping within the continental US
- All orders include free shipping via FedEx, UPS or White Glove Couriers. See item for details.
- Pay No Sales Tax
- Unlike other sites, the total price you view on FurnitureBlue.com is what you pay. (6.5% sales tax for FL)
- Trained "No Commission" Support Contact Us or call 1-877-867-8903.
- Our mission is to help you find the best Furniture for your needs, and not to just sell you the most expensive Furniture. Receive personalized, informative, and non-commission help via phone or email from our manufacturer trained staff. Call or email us, or click on live support.
Details: In Home Warranty Service
If an item is damaged and requires repair and/or part replacement, as an authorized dealer we are committed to resolving the issue on your behalf within the manufacturer?s terms, conditions and timeframe. If you have an extended warranty through FurnitureBlue, we will work tore resolve the damage issue within the extended warranty company?s terms, conditions and timeframes. If the warranty on the item you purchased through FurnitureBlue expired, we will put you directly in touch with the appropriate department at the manufacturer.
Details: 110% Lowest Price Guarantee
We are confident that we are offering you the best price on new furniture.
If you've seen a lower advertised price from another store with the same item in stock or custom made to order, we want to know about it! Bring it to our attention, and we'll gladly beat their price by 10% of the difference. If you see a lower advertised price (including our own sale prices) within 45 days of your purchase, we'll refund 110% of the difference.
Competitors advertised product price must be the exact same model number and from the same manufacturer and have ALL of the same features and use the same shipping method.
Competitors advertised product price must be the exact same model number, from the same manufacturer, from the same manufacturer's facility and have ALL of the same features, use the same exact shipping method and if applicable include the same options such as an equivalent extended warranty. The customer may be asked to provide a written copy the the competitor's quote. This may be faxed or emailed to us.
FurnitureBlue, LLC. management has the final right not to price match for any reason (This happens less than 1% of the time). *This policy does not apply to the following Manufacturers: Lane Furniture.
If you find a lower price, then please fill out our 110% Lowest Price Guarantee Form or email wecare@furnitureblue.com.
If you are not 100% satisfied with your purchase, then it can be returned within 7-days after receipt. A return authorization must be given by us and the chair must be new and returned in original packaging and insured. A refund less all delivery charges (to and from you) will be deducted from the credit ? these delivery charges include all ?free shipping? offers which will be void with any return. For orders of $500.00 or more, FurnitureBlue will charge an additional 15% Restocking Fee to prepare the item(s) again for sale
If your item(s) needs to be returned, exchanged or repaired due to damage or defect, then you must contact us within 7 days after receipt. If an item is damaged or has a defect, at our discretion, we will happily provide a replacement of the item you ordered or provide in home repair assistance at no additional cost. After 30 days, all items are covered by each Manufacturer's warranty.
Click here to review our detailed return policy.
ORDER CANCELLATION POLICY
Orders may ONLY be cancelled by completing an Order Cancellation form, or by sending an email to wecare@furnitureblue.com with "Order Cancellation" in the subject line. You must include your name, purchase order number and reason for the order cancellation.
Orders cancelled within 24-hours of order placement will receive a full refund without penalty. FurnitureBlue reserves the right to charge a 15% order cancellation fee for orders cancelled after the 24-hour period noted above. Please see Return Policy below for orders cancelled after the merchandise ships.
CHANGE ORDER REQUEST POLICY
Customer may submit a Change Order Request within 24 hours from date and timestamp of order placement. FurnitureBlue will only accept Change Order Requests through its Change Order Request form or by sending an email to wecare@furnitureblue.com with "Change Order Request" in the subject line.
Customer requests submitted by email must include your name, purchase order number, phone number and detailed explanation of order modification.
Change Order Requests received by FurnitureBlue within the 24-hour period from order submission date will be accepted without additional fees or production delays.
FurnitureBlue reserves the right to charge a $50.00 flat-rate service fee for Change Order Requests received after 24-hours. Changes Order Requests submitted after 24-hours may also delay production.
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