A rich traditional design and exquisite details come together to create the ultimate in the grand style of the "North Shore" bedroom collection. The opulent brown color flows beautifully over the decorative pilasters and ornate detailed appliques to create a rich elegant atmosphere to any home environment. With a serpentine shaped design and inlay stone veneer tops, this furniture collection takes traditional style to the next level. Transform your bedroom with the rich style of the "North Shore" bedroom collection.
This item ships Freight (see shipping tab) upgrade to White Glove Delivery for full in home assembly and delivery.
Includes one Poster Bed available in King and Cal King in Dark Brown. Includes: - Poster Headboard Posts - Poster Footboard Posts - Poster Canopy - Poster Hdbd/Ftbd Uph Panels - Poster Rails
Features: - Constructed with select hardwood veneers, hardwood solids and furniture grade resin - Dark casual finish - Dark colored metal accents & hardware - Large scale decorative pilasters and ornately detailed appliques - Beveled mirror. Serpentine shaped drawer fronts - Diamond patterned inlay stone veneer tops on dresser and night stand - Framed drawer fronts - Cedar veneer or felt lined drawer bottoms - Concealed drawers in night stand and armoire base - Armoire features a pull-out back & adjustable shelves - Mansion sized posterbed with upolstered headboard panel - Inlaid marble veneer caps on panel footboard - Upholstered bench seat
Dimensions: King: - Poster Headboard Posts 12"W x 12"D x 91"H - Poster Footboard Posts 12"W x 12"D x 91"H - Poster Hdbd/Ftbd Uph Panels 71"W x 6"D x 21/45"H FOOTBOARD PANEL 70 1/4" x 4" x 21 1/16" FOOTBOARD PANEL W/POSTS 86 1/2" x 11" x 91" FROM FLOOR TO BOTTOM OF HEADBOARD PANEL 26" FROM FLOOR TO TOP OF HEADBOARD PANEL 70 3/4" HEADBOARD PANEL 71" x 5 1/2" x 45" HEADBOARD PANEL W/POSTS 86 1/2" x 11" x 91" - Poster Rails FROM FLOOR TO BOTTOM OF RAIL 7 5/8" INSIDE WIDTH DIMENSION 77 5/8" Cal King: - Poster Headboard Posts 12"W x 12"D x 91"H - Poster Footboard Posts 12"W x 12"D x 91"H - Poster Hdbd/Ftbd Uph Panels 71"W x 6"D x 21/45"H FOOTBOARD PANEL 70 1/4" x 4" x 21 1/16" FOOTBOARD PANEL W/POSTS 86 1/2" x 11" x 91" FROM FLOOR TO BOTTOM OF HEADBOARD PANEL 26" FROM FLOOR TO TOP OF HEADBOARD PANEL 70 3/4" HEADBOARD PANEL 71" x 5 1/2" x 45" HEADBOARD PANEL W/POSTS 86 1/2" x 11" x 91" - Poster Rails FROM FLOOR TO BOTTOM OF RAIL 7 1/2" INSIDE WIDTH DIMENSION 73 1/2"
About Ashley Signature Designs by Ashley Furniture is the #1 selling home furniture brand in North America. Ashley believes in Quality, Style, Selection and Service. With over 50 years of innovation and experience in the furniture industry, Ashley Companies Furniture, has become an industry leader as a manufacturer of quality furniture products.
LIMITED
WARRANTIES Limited
Warranties are
non-transferable. The following Limited Warranties are given to the
original
retail purchaser of the following Ashley Furniture Industries, Inc.
Products:
Frames
Used In Upholstered and Leather Products Limited
Lifetime
Warranty A Limited Lifetime Warranty applies to all
frames used
in sofas, couches, love seats, upholstered chairs, ottomans, sectionals,
and
sleepers. Ashley Furniture Industries, Inc. warrants these components to
you,
the original retail purchaser, to be free from material manufacturing
defects.
Lifetime means the normal useful life of the product. Ashley Furniture
Industries, Inc. will pay, within one year from the date of purchase,
reasonable
and customary labor rates to repair or replace the defective parts and
shipping
costs from the retailer to and from Ashley Furniture Industries, Inc.,
or a
repair center designated by the Customer Service Department of Ashley
Furniture
Industries, Inc., at no charge to the original retail purchaser. After
one year
from the date of purchase, the frame warranty covers replacement parts
only,
and the original retail purchaser will be responsible for labor,
packing, and
all shipping and transportation costs.
Springs 5 Year
Limited
Warranty The metal spring systems are sinuous, wire seat
springs,
and, where applicable, back springs, and are secured by heavy gauge tie
wires
clipped at all intersections. Ashley Furniture Industries, Inc. warrants
these
systems to you, the original retail purchaser, for five years from the
date of
purchase, against spring breakage caused by metal fatigue or spring
clips
pulling loose from the frame. Ashley Furniture Industries, Inc. will
pay,
within one year from the date of purchase, reasonable and customary
labor rates
to repair or replace the defective parts and shipping costs from the
retailer
to and from Ashley Furniture Industries, Inc., or a repair center
designated by
the Customer Service Department of Ashley Furniture Industries, Inc., at
no
charge to the original retail purchaser. After one year from the date of
purchase, the spring warranty covers replacement parts only, and the
original
retail purchaser will be responsible for labor, packing, and all
shipping and
transportation costs.
Recliner
Mechanism 5 Year
Limited
Warranty Ashley Furniture Industries, Inc. warrants to
you, the
original retail purchaser, all mechanisms used in recliners for five
years from
the date of purchase, to be free from material manufacturing defects.
Ashley
Furniture Industries, Inc. will pay, within one year from the date of
purchase,
reasonable and customary labor rates to repair or replace the defective
parts
and shipping costs from the retailer to and from Ashley Furniture
Industries, Inc.,
or a repair center designated by the Customer Service Department of
Ashley
Furniture Industries, Inc., at no charge to the original retail
purchaser.
After one year from the date of purchase, the recliner mechanism
warranty
covers replacement parts only, and the original retail purchaser will be
responsible for labor, packing, and all shipping and transportation
costs.
Sleeper
Mechanism 3 Year
Limited
Warranty Ashley Furniture Industries, Inc. warrants to
you, the
original retail purchaser, all mechanisms used in sleepers for three
years from
the date of purchase, to be free from material manufacturing defects.
Ashley
Furniture Industries, Inc. will pay, within one year from the date of
purchase,
reasonable and customary labor rates to repair or replace the defective
parts
and shipping costs from the retailer to and from Ashley Furniture
Industries,
Inc., or a repair center designated by the Customer Service Department
of
Ashley Furniture Industries, Inc., at no charge to the original retail
purchaser. After one year from the date of purchase, the sleeper
mechanism
warranty covers replacement parts only, and the original retail
purchaser will
be responsible for labor, packing, and all shipping and transportation
costs.
Cushioning 1 Year
Limited
Warranty All seat cushion cores will soften with normal
use and
will conform to the shape of the user. This shall be considered normal
wear,
and shall not be considered a loss of resiliency or a material
manufacturing
defect. Within one year from the date of purchase, Ashley Furniture
Industries,
Inc. will replace, for the original retail purchaser only, a cushion
core in an
unattached (loose) seat cushion (an “Unattached Cushion”)
that has
material manufacturing defects, provided that the original retail
purchaser (i)
follows the Claim Procedure set forth herein and (ii) returns the
defective
cushion core contained within an Unattached Cushion to Ashley Furniture
Industries, Inc., Attn: Director of Quality at Ashley Furniture
Industries,
Inc.,One Ashley Way, Arcadia, WI 54612, together with the product serial
number
and other information required under the Claim Procedure set forth in
these
Limited Warranties. With respect to a cushion core in a seat cushion
which is
attached to the product (an “Attached Cushion”), Ashley
Furniture
Industries, Inc., within one year from the date of purchase, will repair
or
replace, at its option, for the original retail purchaser only, a
cushion core,
in an Attached Cushion, which has material manufacturing defects,
provided that
the original retail purchaser follows the Claim Procedure set forth in
these
Limited Warranties. With respect to an Attached Cushion, Ashley
Furniture
Industries, Inc. will pay, within one year from the date of purchase,
reasonable and customary labor rates to repair or replace the defective
parts
and shipping costs from the retailer to and from Ashley Furniture
Industries,
Inc., or a repair center designated by the Customer Service Department
of
Ashley Furniture Industries, Inc., at no charge to the original retail
purchaser.
Sleeper
Mattress 3 Year
Limited
Warranty Pro-rated Ashley Furniture Industries, Inc. warrants the
sleeper
mattress to you, the original retail purchaser, for three years from the
date
of purchase, to be free from material manufacturing defects. This
warranty
begins on the date of purchase. During the first year, the mattress will
be
repaired or replaced at no cost to the original retail purchaser. Ashley
Furniture Industries, Inc. will pay, within one year from the date of
purchase,
reasonable and customary labor rates to repair or replace the defective
parts
and shipping costs from the retailer to and from Ashley Furniture
Industries,
Inc., or a repair center designated by the Customer Service Department
of
Ashley Furniture Industries, Inc., at no charge to the original retail
purchaser. After the first year of use, the mattress will be replaced
for the
original retail purchaser on the following pro-rated
basis:
Years in
Use
Percent of
Replacement
Cost Paid by Customer
1 but less
than 2
10%
2 but less
than 3
20%
After one
year from the
date of purchase, the original retail purchaser will be responsible
for
labor, packing, and all shipping and transportation
costs.
Leather 1 Year
Limited
Warranty Ashley Furniture Industries, Inc. warrants to
you, the
original retail purchaser, for a period of one year from the date of
purchase,
all leather to be free from defects in materials and workmanship, seam
slippage, cracking, and dye transfers. Leather is a natural product,
and, as
such, each hide will reflect its own individuality. Some variations of
shade
and tone are to be expected as are the nicks, scratches, and wrinkles
that only
occur in genuine leather; these characteristics are in no way to be
considered
a defect. Ashley Furniture Industries, Inc. will pay, within one year
from the
date of purchase, reasonable and customary labor rates to repair or
replace the
defective parts and shipping costs from the retailer to and from Ashley
Furniture Industries, Inc., or a repair center designated by the
Customer
Service Department of Ashley Furniture Industries, Inc., at no charge to
the
original retail purchaser.
Upholstered
Fabric 1 Year
Limited
Warranty Ashley Furniture Industries, Inc. warrants to
you, the
original retail purchaser, for a period of one year from the date of
purchase,
all upholstered fabrics against seam slippage, fraying, and dye
transfers. This
warranty does not cover tears, flattening of nap, pilling, fading, or
shrinking
and is not valid when heavy soiling or abuse is evident. This warranty
also
does not cover protective finishes, velvets, velvet types, and Orlon,
since by
their very nature, these fabrics are of soft texture and will crush,
shade and
mark more readily than most fabrics; these characteristics are in no way
to be
considered a defect. Ashley Furniture Industries, Inc. will pay, within
one
year from the date of purchase, reasonable and customary labor rates to
repair
or replace the defective parts and shipping costs from the retailer to
and from
Ashley Furniture Industries, Inc., or a repair center designated by the
Customer Service Department of Ashley Furniture Industries, Inc., at no
charge
to the original retail purchaser.
Finishes
and all Other
Furniture Products 1 Year
Limited
Warranty All finishes and other parts, components, and
other
furniture products not specifically included in the above Limited
Warranties,
including but not limited to dining room tables, chairs, occasional
tables,
beds, dressers, marble tops, granite tops, desks, curio cabinets, china
cabinets, buffets, entertainment centers, lamps, electrical components,
recliner pull cords and handles incorporated into any furniture product,
are
warranted by Ashley Furniture Industries, Inc. to you, the original
retail
purchaser, for one year from the date of purchase, to be free from
material
manufacturing defects. Ashley Furniture Industries, Inc. will pay,
within one
year from the date of purchase, reasonable and customary labor rates to
repair
or replace the defective parts and shipping costs from the retailer to
and from
Ashley Furniture Industries, Inc., or a repair center designated by the
Customer Service Department of Ashley Furniture Industries, Inc., at no
charge
to the original retail purchaser.
LIMITATIONS
AND
EXCEPTIONS Remedy Under these Limited Warranties, the sole
liability of
Ashley Furniture Industries, Inc. is limited to repair, or at its
option,
replacement. Ashley Furniture Industries, Inc. will pay, within one year
from
the date of purchase, reasonable and customary labor rates to repair or
replace
the defective parts and shipping costs from the retailer to and from
Ashley
Furniture Industries, Inc., at no charge to the original retail
purchaser.
After one year from the date of purchase, the original retail purchaser
will be
responsible for labor, packing, and all shipping and transportation
costs.
All
Products These Limited Warranties provide coverage to
the
original retail purchaser and do not apply to rented, business,
commercial,
institutional, or other non-residential uses. These Limited Warranties
do not
apply to (i) merchandise that was, at any time, used as a floor sample
or
display model, (ii) any merchandise purchased “as is” or
second-hand, (iii) any merchandise purchased at a distress sale or a
going-out-of business sale, or (iv) any merchandise purchased from a
liquidator. All warranties, whether express or implied, cover only
normal
household usage. No warranty, express or implied, applies to any
condition
resulting from misuse, abuse, delivery or transportation damage, nor any
condition resulting from incorrect or inadequate maintenance, cleaning
or care.
Warranty is null and void if furniture has been moved from original
point of
delivery to consumer.
Chemical
Treatments These Limited Warranties do not cover damages
or defects
caused by use of chemical treatments or protective coatings on the
finish,
leather, or upholstered fabric by the retailer or the original retail
purchaser, and any such chemical treatments or protective coatings voids
all
warranties of Ashley Furniture Industries, Inc..
Leather,
Upholstered
Fabric and Finishes The Limited Warranties on
“Leather”,
“Upholstered Fabric” and “Finishes and all Other
Furniture
Products” do not cover (i) damages resulting from excessive
soiling,
improper or unapproved cleaning methods, (ii) fading or other damages
resulting
from exposure to sunlight, (iii) damages resulting from household
humidity, or
(iv) damages resulting from any liquid, including but not limited to
alcohol and
water. CAUTION: Any use of improper or unapproved cleaning methods voids
all
warranties of Ashley Furniture Industries, Inc..
Modifications to
Products These Limited Warranties do not apply to any
products
that have been altered by any person, dealer, or company without the
express
written authorization of Ashley Furniture Industries, Inc..
Implied
Warranties IMPLIED WARRANTIES, INCLUDING ANY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE OF THIS FURNITURE AND ITS PARTS
UNDER
STATE LAW, ARE LIMITED TO THE FOLLOWING
DURATIONS:
SPRINGS
5
YEARS
RECLINER
MECHANISMS
5
YEARS
SLEEPER
MECHANISM
3
YEARS
SLEEPER
MATTRESS
3 YEARS,
PRO-RATED
LEATHER
1
YEAR
UPHOLSTERED
FABRIC
1
YEAR
CUSHIONING
1
YEAR
FINISHES AND
ALL
OTHER FURNITURE PRODUCTS
(INCLUDING PARTS AND COMPONENTS)
1
YEAR
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO
YOU.
DISCLAIMER NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL
BE MADE
ON BEHALF OF ASHLEY FURNITURE INDUSTRIES, INC. WITH RESPECT TO THE
FURNITURE
AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE
AND
ITS PARTS. FURTHERMORE, NO REPRESENTATIVE OF ASHLEY FURNITURE
INDUSTRIES, INC.
OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR
MODIFICATIONS TO THESE LIMITED WARRANTIES.
SOME RETAILERS OFFER EXTENDED OR ADDITIONAL
WARRANTIES,
INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL FABRIC WARRANTIES,
EITHER
FROM THE RETAILER OR THROUGH A THIRD-PARTY. ASHLEY FURNITURE INDUSTRIES,
INC.
SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED
BY ANY
RETAILER OR THROUGH A THIRD-PARTY.
IN NO EVENT SHALL ASHLEY FURNITURE INDUSTRIES,
INC. BE RESPONSIBLE
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SUCH AS LOSS OF USE,
INCONVENIENCE,
LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND
WHETHER
ARISING IN CONTRACT OR TORT. IN NO EVENT SHALL ASHLEY FURNITURE
INDUSTRIES,
INC’S. RESPONSIBILITY EXCEEDS THE PURCHASE PRICE OF THE PRODUCT OR
ITS
REPLACEMENT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY
NOT APPLY TO YOU.
This warranty gives you specific legal rights,
and you
may also have other rights that vary from state to state.
REMEDY AND
CLAIM
PROCEDURE Remedy Under these Limited Warranties, Ashley
Furniture
Industries, Inc.’s exclusive obligation during the applicable
warranty
period is to repair or replace, at its option, any part or parts found,
upon
examination by an authorized manufacturer’s representative of
Ashley
Furniture Industries, Inc., to contain a material manufacturing defect.
For all
of its products, other than an Unattached Cushion (as defined in the
topical
heading “Cushioning”), Ashley Furniture Industries, Inc.
will pay,
within one year from the date of purchase by the original retail
purchaser,
reasonable and customary labor rates to repair or replace the defective
parts
and shipping costs from the retailer to and from Ashley Furniture
Industries,
Inc., or a repair center designated by the Customer Service Department
of
Ashley Furniture Industries, Inc., at no charge to the original retail
purchaser. After one year from the date of purchase, the original retail
purchaser will be responsible for labor, packing, and all shipping and
transportation costs.
If within the warranty period, identical
materials are
unavailable at the time of repair or replacement, Ashley Furniture
Industries,
Inc. reserves the right to substitute materials of equal or better
quality.
Replacement fabrics may vary in color from the original due to dye lot
differences.
To obtain warranty services for cushioning in
seat
cushions, the purchaser must comply with the requirements set forth in
this
warranty under the topical heading of “Cushioning”.
Any item
repaired or
replaced under these Limited Warranties will be covered by the Limited
Warranties for the remainder of the original warranty period
only.
Claim
Procedure If a problem should arise which you feel is
covered by
our Limited Warranties, contact the Ashley Furniture Industries, Inc.
authorized retailer from whom you purchased your furniture. The original
bill
of sale and the product serial number are necessary for the fulfillment
of the
warranty. Please make sure any claim for warranty service is accompanied
by the
necessary information to satisfy the warranty requirements. If
necessary, the
retailer will contact Ashley Furniture Industries, Inc. to establish
service.
If the problem can be easily corrected, Ashley Furniture Industries,
Inc. will
authorize the retailer to make those repairs. Ashley Furniture
Industries, Inc.
reserves the right to require defective parts be returned upon
request.
Ashley Furniture Industries, Inc. is not
responsible for
scheduling or the cost of transporting your furniture from your home to
the
retailer or from the retailer to your home. You must make those
arrangements
with the retailer. If you or the retailer have moved and you need
service,
contact Ashley Furniture Industries, Inc. in writing or call our
Customer
Service number.
Ashley Furniture
Industries, Inc.
Warranty and Retailer Information
Ashley
Furniture
Industries, Inc.
One
Ashley Way
Arcadia,
WI54612
CAUTION Motion furniture (recliners, sleeper sofa,
etc.) has
many moving parts. Caution must be used in operation (opening, closing,
etc.).
Children should not be allowed to play on or operate motion furniture.
Always
leave recliners in an upright and closed position and keep hands and
feet clear
of mechanism. Only the occupant should operate it.
Protect your furniture from life's little mishaps including most stains and damage! Invest in a 5-Year Extended warranty.
A Montage 5-Year Extended Warranty gives you the freedom to live comfortably on your new furniture without concern over life's little mishaps. When a problem occurs, Montage's expert service technicians are there to restore the beauty of your furniture or provide you with a new replacement at no cost to you. A simple phone call or email to Montage does it all.
Montage will help you with spots, spills and other ugly little surprises you might encounter. Relax. Enjoy your family. Enjoy your guests. Montage will help you protect your investment in your beautiful new furniture.
Count on the best service in the business. As a Montage Protection Plan holder, you will be given an 800 hot line number and an email address for contacting Montage furniture care experts in your time of need. You'll have access to furniture experts who will provide you with prompt, high quality service.
No surprises
No worries
No problems
Montage's reputation for quality is the result of over 20-years of experience servicing furniture protection plans and home furnishings warranties in the USA and Canada. You can count on Montage to protect your investment.
Montage 5-Year Extended Warranty Covers:
Leather and vinyl upholstery furniture
Fabric upholstery furniture (Microfiber)
Motion mechanisms including manual and power recline
Stains:
All stains excluding bleach and caustic solutions
Dye transfer
Damage:
Punctures, rips and burns
Breakage of frames*
Malfunction of breakage of recline mechanisms*
* These conditions may be covered by the furniture manufacturer's warranty, in which case the coverage provided by this Plan will only take effect after the manufacturer's warranty coverage has expired
Warranty Requirements
Leather and Fabric warranties are sold separately. When purchasing an extended warranty, you must purchase one per shopping cart item. Click on links below to see complete extended warranty details and exclusions.
With over 50 years of innovation and experience in the furniture industry, The Ashley Companies(Ashley Furniture Industries, Inc.) has become an industry leader as a manufacturer of quality furniture products.
Arcadia, WI is the headquarters of manufacturing, assembly and administration for what is now known as The Ashley Companies. Today, Ashley has over 3 million square feet of facilities spread over six different locations. Ashley Furniture searches the world for the best values and designs in home furnishings and accessories. Ashley manufactures its own products in the United States and also purchases components and products from other countries. Our intention is to give you the best value for your hard earned money; therefore, we offer both domestic-made and imported items to fit a variety of decorating needs and budgets. The direction and leadership of Ashley's owners have positioned Ashley as a furniture industry leader and world class manufacturer.
The Ashley Companies now has three separate operating divisions: Ashley Casegoods, Ashley Upholstery and Millennium. The House of Ashley offers a fully integrated product line to take the guess work out of furnishing a home. Unique, coordinated products allow the buyer to choose from several combinations of furniture for living rooms, dining rooms, and bedrooms; all designed with matching materials and finishes.
The Ashley Companies commitment to being the best furniture company in the industry continues to drive improvements in all phases of the operation, with the customer?s complete satisfaction in mind. This has been the model measurement of success at The Ashley Companies and highlights a 50 year tradition of superior craftsmanship and innovative design in the furniture industry.
Availability: Within 2-4 Weeks If In Stock
This item qualifies for free delivery. FurnitureBlue.com offers FREE shipping on this item within the Lower 48 United States only. For orders shipping to Alaska, Hawaii, and Canada please email wecare@furnitureblue.com with shipping destination to receive available shipping methods and shipping rates.
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Total transit time from the Manufacturer's warehouse is approximately 7-21 days based on your location.
Once the order is received by the local delivery agent, you will receive a phone call from the local delivery agent to schedule a delivery appointment.
"Free Freight" delivery service includes:
Placement of items in the closest dry area (porch, garage, or inside closest door to dwelling).
No unboxing, assembly or removal of boxes
Confirmed phone appointment with 4 hour delivery window
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Customer may be charged for additional fees for services not listed above if requested or required when delivery team is on site (See Additional Fees:)
You may upgrade your entire order to White Glove Delivery by using the drop down in the "Ready to Buy Box". ***Your entire order will be upgraded to white glove delivery. Upgrade prices are automatically calculated in cart.
White Glove Delivery Upgrade includes:
2-person delivery team
In-home delivery (merchandise placed in room of choice)
Unboxing and light assembly, debris removal (assembly limited to 30 minutes with use of tools as required)
Up or down only 2 two flight of Stairs (flights may be charged additional fees)
Customer may be charged for additional fees for services not listed above if requested or required when delivery team is on site (See Additional Fees:)
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FurnitureBlue.com reserves the right to charge additional fees based on any and all of the above "not included" instances. Fees start at a minimum $50.00 per instance, and will be calculated based upon all circumstances. Deliveries to locations that require transport over waterways will be charged $250.00 fee after checkout. FurnitureBlue.com will send each customer a post-delivery email with "not included" services and fees.
Deliveries on weekends or holidays
Storage of merchandise beyond 7 calendar days
Obstructed delivery paths
Additional waiting time at time of delivery
Relocation or removal of items not part of delivery
Missed appointments
Cancelled appointments with less than 24-hours notice
Deliveries to zip codes that require transportation by boat or ferry
Refusal of non-damaged merchandise
Additional flights of stairs
If you require services "not included" in Freight Delivery and would like to upgrade the White Glove Delivery service, you may consult with a FurnitureBlue.com service specialist prior to placing an order to receive a cost estimate. Please call us toll free at 1-877-867-8903 or submit a custom quote request. For an accurate quote, please provide as much detail of your delivery needs and/or circumstances.
If you are not satisfied with your order, then we will refund your money according to our return policy. We are dedicated to providing each customer with superior customer service before, during and after your purchase. We use our nationwide network of local furniture technicians to service warranties in your home*. For more detials, please review our customer's testimonials and product reviews.
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We are confident that we are offering you the best price on first quality products. If you see a lower price, then we will match it and beat it by 10% of the difference. View more
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Unlike other sites, the total price you view on FurnitureBlue.com is what you pay. (6.5% sales tax for FL)
Trained "No Commission" Support Contact Us or call 1-877-867-8903.
Our mission is to help you find the best Furniture for your needs, and not to just sell you the most expensive Furniture. Receive personalized, informative, and non-commission help via phone or email from our manufacturer trained staff. Call or email us, or click on live support.
Details: In Home Warranty Service
If an item is damaged and requires repair and/or part replacement, as an authorized dealer we are committed to resolving the issue on your behalf within the manufacturer?s terms, conditions and timeframe. If you have an extended warranty through FurnitureBlue, we will work tore resolve the damage issue within the extended warranty company?s terms, conditions and timeframes. If the warranty on the item you purchased through FurnitureBlue expired, we will put you directly in touch with the appropriate department at the manufacturer.
Details: 110% Lowest Price Guarantee
We are confident that we are offering you the best price on new furniture.
If you've seen a lower advertised price from another store with the same item in stock or custom made to order, we want to know about it! Bring it to our attention, and we'll gladly beat their price by 10% of the difference. If you see a lower advertised price (including our own sale prices) within 45 days of your purchase, we'll refund 110% of the difference.
Competitors advertised product price must be the exact same model number and from the same manufacturer and have ALL of the same features and use the same shipping method.
Competitors advertised product price must be the exact same model number, from the same manufacturer, from the same manufacturer's facility and have ALL of the same features, use the same exact shipping method and if applicable include the same options such as an equivalent extended warranty. The customer may be asked to provide a written copy the the competitor's quote. This may be faxed or emailed to us.
FurnitureBlue, LLC. management has the final right not to price match for any reason (This happens less than 1% of the time). *This policy does not apply to the following Manufacturers: Lane Furniture.
If you are not 100% satisfied with your purchase, then it can be returned within 7-days after receipt. A return authorization must be given by us and the chair must be new and returned in original packaging and insured. A refund less all delivery charges (to and from you) will be deducted from the credit ? these delivery charges include all ?free shipping? offers which will be void with any return. For orders of $500.00 or more, FurnitureBlue will charge an additional 15% Restocking Fee to prepare the item(s) again for sale
If your item(s) needs to be returned, exchanged or repaired due to damage or defect, then you must contact us within 7 days after receipt. If an item is damaged or has a defect, at our discretion, we will happily provide a replacement of the item you ordered or provide in home repair assistance at no additional cost. After 30 days, all items are covered by each Manufacturer's warranty.
Orders may ONLY be cancelled by completing an Order Cancellation form, or by sending an email to wecare@furnitureblue.com with "Order Cancellation" in the subject line. You must include your name, purchase order number and reason for the order cancellation.
Orders cancelled within 24-hours of order placement will receive a full refund without penalty. FurnitureBlue reserves the right to charge a 15% order cancellation fee for orders cancelled after the 24-hour period noted above. Please see Return Policy below for orders cancelled after the merchandise ships.
CHANGE ORDER REQUEST POLICY
Customer may submit a Change Order Request within 24 hours from date and timestamp of order placement. FurnitureBlue will only accept Change Order Requests through its Change Order Request form or by sending an email to wecare@furnitureblue.com with "Change Order Request" in the subject line.
Customer requests submitted by email must include your name, purchase order number, phone number and detailed explanation of order modification.
Change Order Requests received by FurnitureBlue within the 24-hour period from order submission date will be accepted without additional fees or production delays.
FurnitureBlue reserves the right to charge a $50.00 flat-rate service fee for Change Order Requests received after 24-hours. Changes Order Requests submitted after 24-hours may also delay production.
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