Parker Chair

Thank you for choosing ?JACKSON®? Reclining Furniture. You have made an investment in lasting quality which will bring you many years of enjoyment and comfort. Please read the terms of the ?CATNAPPER®? limited warranty coverage carefully. Retain your proof of purchase to substantiate your claim in the event warranty service is required. For any service claims, please contact the dealer where product was purchased. Catnapper will supply the part(s) either under warranty or at cost, as long as they are available. After one (1) year, the shipping cost will be the responsibility of the consumer.

1. RECLINER MECHANISM - Limited Lifetime Warranty: Recliner mechanisms are warranted against breakage due to defective material or workmanship for the lifetime of the product.

2. SPRINGS - Limited Lifetime Warranty: The spring units of Catnapper® products are warranted against breakage due to defective material or workmanship for the lifetime of the product.

3. FRAME - Limited Lifetime Warranty: The frame, upholstered in the original fabric under normal use and conditions, is warranted to the original purchaser against manufacturing defects for the lifetime of the product.

4. CUSHIONS - Three (3) Year Warranty: Catnapper® products utilize quality polyurethane cushioning materials in conjunction with layers of fiber for superior seating comfort. Cushions are warranted for three years against loss of resiliency. The loss of resiliency should not be confused with a slight softening and flattening of the fiber and foam that will occur as a result of normal use and aging.

5. ALL OTHER PARTS - One (1) Year Warranty: All other parts not specifically listed as being warranted are covered under a one year limited warranty against defective material or workmanship. This warranty is limited to repair or replacement of the defective part such as table tops, latches, hinges, electric motors and electrical system components.

WARRANTY LIMITATIONS
The warranty does not include:

1. Any defect in upholstery fabrics. There is no warranty on vinyl, leather or fabric against wearing, fading, pilling, stretching, dye lots, natural markings or splitting.

2. Any condition resulting from incorrect or inadequate maintenance, cleaning, or care.

3. Any condition resulting from other than ordinary residential wear or from any use for which the product was not designed.

All Products In the event that a defect is found, repair or replacement under this warranty is at the manufacturer?s option. Cost for labor, packaging and shipping from the factory, if it is necessary, is covered by Catnapper® for a period of one year. After one year from date of purchase, the original retail purchaser will be responsible for labor, packaging and all shipping costs. These Limited Warranties provide coverage to the original retail purchaser and do not apply to rented, business, commercial, institutional, or other non-residential uses. These Limited Warranties do not apply to
(i) merchandise that was, at any time, used as a floor sample or display model,
(ii) any merchandise purchased ?as is? or second-hand,
(iii) any merchandise purchased at a distress sale or a going-out-of business sale, or
(iv) any merchandise purchased from a liquidator. All warranties, whether express or implied, cover only normal household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage.

Warranty Service: LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES UNDER ANY AND ALL WARRANTIES IS EXCLUDED. Some states do not allow the exclusions of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. All claims for service must be accompanied by proof of purchase (Bill of Sale). Any claim for service under warranty must be made through the retail dealer where the furniture was purchased.

Protect your furniture from life's little mishaps including most stains and damage! Invest in a 5-Year Extended warranty.

A Montage 5-Year Extended Warranty gives you the freedom to live comfortably on your new furniture without concern over life's little mishaps. When a problem occurs, Montage's expert service technicians are there to restore the beauty of your furniture or provide you with a new replacement at no cost to you. A simple phone call or email to Montage does it all.

Montage will help you with spots, spills and other ugly little surprises you might encounter. Relax. Enjoy your family. Enjoy your guests. Montage will help you protect your investment in your beautiful new furniture.

Count on the best service in the business. As a Montage Protection Plan holder, you will be given an 800 hot line number and an email address for contacting Montage furniture care experts in your time of need. You'll have access to furniture experts who will provide you with prompt, high quality service.

No surprises
No worries
No problems

Montage's reputation for quality is the result of over 20-years of experience servicing furniture protection plans and home furnishings warranties in the USA and Canada. You can count on Montage to protect your investment.

Montage 5-Year Extended Warranty Covers:

1. Leather and vinyl upholstery furniture
2. Fabric upholstery furniture (Microfiber)
3. Motion mechanisms including manual and power recline

Stains:

All stains excluding bleach and caustic solutions

Dye transfer

Damage:

Punctures, rips and burns

Breakage of frames*

Malfunction of breakage of recline mechanisms*

* These conditions may be covered by the furniture manufacturer's warranty, in which case the coverage provided by this Plan will only take effect after the manufacturer's warranty coverage has expired

Warranty Requirements

Leather and Fabric warranties are sold separately. When purchasing an extended warranty, you must purchase one per shopping cart item. Click on links below to see complete extended warranty details and exclusions.

Click Here to view the Montage Single-Piece Fabric 5-Year Extended Warranty PDF for full details and exclusions.

Click Here to view the Montage Single-Piece Leather 5-Year Extended Warranty PDF for full details and exclusions.

Click Here to view the Montage Multi-Piece Fabric 5-Year Extended Warranty PDF for full details and exclusions.

Click Here to view the Montage Multi-Piece Leather 5-Year Extended Warranty PDF for full details and exclusions.

100% Satisfaction Guarantee on all purchases

If you are not satisfied with your order, then we will refund your money according to our return policy. We are dedicated to providing each customer with superior customer service before, during and after your purchase. We use our nationwide network of local furniture technicians to service warranties in your home*. For more detials, please review our customer's testimonials and product reviews.

110% Lowest Price Guarantee

We are confident that we are offering you the best price on first quality products. If you see a lower price, then we will match it and beat it by 10% of the difference. View more

Free Shipping within the continental US

All orders include free shipping via FedEx, UPS or White Glove Couriers. See item for details.

Pay No Sales Tax

Unlike other sites, the total price you view on FurnitureBlue.com is what you pay. (6.5% sales tax for FL)

Trained "No Commission" Support Contact Us or call 1-877-867-8903.

Our mission is to help you find the best Furniture for your needs, and not to just sell you the most expensive Furniture. Receive personalized, informative, and non-commission help via phone or email from our manufacturer trained staff. Call or email us, or click on live support.

Details: In Home Warranty Service
If an item is damaged and requires repair and/or part replacement, as an authorized dealer we are committed to resolving the issue on your behalf within the manufacturer�s terms, conditions and timeframe. If you have an extended warranty through FurnitureBlue, we will work tore resolve the damage issue within the extended warranty company�s terms, conditions and timeframes. If the warranty on the item you purchased through FurnitureBlue expired, we will put you directly in touch with the appropriate department at the manufacturer.

Details: 110% Lowest Price Guarantee

We are confident that we are offering you the best price on new furniture.

If you've seen a lower advertised price from another store with the same item in stock or custom made to order, we want to know about it! Bring it to our attention, and we'll gladly beat their price by 10% of the difference. If you see a lower advertised price (including our own sale prices) within 45 days of your purchase, we'll refund 110% of the difference.

Competitors advertised product price must be the exact same model number and from the same manufacturer and have ALL of the same features and use the same shipping method.

Competitors advertised product price must be the exact same model number, from the same manufacturer, from the same manufacturer's facility and have ALL of the same features, use the same exact shipping method and if applicable include the same options such as an equivalent extended warranty. The customer may be asked to provide a written copy the the competitor's quote. This may be faxed or emailed to us.

FurnitureBlue, LLC. management has the final right not to price match for any reason (This happens less than 1% of the time). *This policy does not apply to the following Manufacturers: Lane Furniture.

If you find a lower price, then please fill out our 110% Lowest Price Guarantee Form or email wecare@furnitureblue.com.

Customize & Buy

Ask a Question?

If you are not 100% satisfied with your purchase, then it can be returned within 7-days after receipt. A return authorization must be given by us and the chair must be new and returned in original packaging and insured. A refund less all delivery charges (to and from you) will be deducted from the credit � these delivery charges include all �free shipping� offers which will be void with any return. For orders of $500.00 or more, FurnitureBlue will charge an additional 15% Restocking Fee to prepare the item(s) again for sale

If your item(s) needs to be returned, exchanged or repaired due to damage or defect, then you must contact us within 7 days after receipt. If an item is damaged or has a defect, at our discretion, we will happily provide a replacement of the item you ordered or provide in home repair assistance at no additional cost. After 30 days, all items are covered by each Manufacturer's warranty.

Click here to review our detailed return policy.

Customize & Buy

Ask a Question?

Orders may ONLY be cancelled by completing an Order Cancellation form, or by sending an email to wecare@furnitureblue.com with "Order Cancellation" in the subject line. You must include your name, purchase order number and reason for the order cancellation.

Orders cancelled within 24-hours of order placement will receive a full refund without penalty. FurnitureBlue reserves the right to charge a 15% order cancellation fee for orders cancelled after the 24-hour period noted above. Please see Return Policy below for orders cancelled after the merchandise ships.

Customer may submit a Change Order Request within 24 hours from date and timestamp of order placement. FurnitureBlue will only accept Change Order Requests through its Change Order Request form or by sending an email to wecare@furnitureblue.com with "Change Order Request" in the subject line.

Customer requests submitted by email must include your name, purchase order number, phone number and detailed explanation of order modification.

Change Order Requests received by FurnitureBlue within the 24-hour period from order submission date will be accepted without additional fees or production delays.

FurnitureBlue reserves the right to charge a $50.00 flat-rate service fee for Change Order Requests received after 24-hours. Changes Order Requests submitted after 24-hours may also delay production.