I was totally astounded by the PERFECT customer service at furniture blue and have intended to write you a letter to that effect -- but TIME -- this is a perfect opportunity! I could not believe the knowledge, concern, and interest in answering all my many questions AND returning every call. This is service I thought was a thing of the WAY distant past. THANK YOU for renewing my faith in competent commerce. I do like my chair a lot and it is great for the price. The chair is very comfortable and looks nice.

THANK YOU AGAIN
- Debbie

In reply to your product review request, I can tell you that it was my first Internet purchase of this type ever and I was very apprehensive about the product I would receive. I found the replies from your company stating they had received my order and were working on it and further e-mails giving me estimates of the finished product and then the exact date I should be receiving it very comforting. The reason I resorted to the internet and your company was because I live in Pennsylvania and found the furniture stores did not carry this type of chair and if I did happen to find one it was cheaply made or only came in black or burgundy. Your company offered such a wide variety of colors and fabrics as well as material for the frame that I was able to order exactly what I wanted in quality and color. I found the color to be just as represented and the leather was soft and subtle. It was also very easy to assemble and not damaged at all in shipment. My only regret was not to have been able to feel how it felt to sit in it but it turned out well in that department too. I would recommend your company to others.

P. LaClair, PA

Way above expectations! First let me say from ordering to delivery and setup, the process was without a flaw. The sectional is fantastic. The internet does not do the furniture justice. The only problem I have is trying to stay awake. The recliner is just too comfortable.

I just want to thank you for the wonderful service that you provided me with the Ashville leather recliners that we purchased. We are so pleased with the product and also want to thank you for the way that you handled the replacement chair. My husband and I felt the way you do business is so stress free to the consumer and just want to commend you on a job well done. Thank you again for a great product and great service

Bonnie and Tony Benedetto

On 8/20 at 11:14pm, I made a purchase of a Berkline reclining loveseat with heat and massage and I thought I would drop an e-mail and thank you for the wonderful service which your operator gave me both online and on the telephone.

The name of the operator is Mary and she was able to answer every question I had regarding the loveseat. Every detail I was looking for in the loveseat she was able to track down and explain to me in complete detail. I felt very comfortable and confident and decided to go ahead with the purchase.

If Mary is an example of the staff at FurnitureBlue, I look forward to making future purchases and recommending my friends to do the same with FurnitureBlue.

Once again thank you for a great customer service

Luis Castro, Jr.

Can something be too good? NO! The best service I've had in a long time (and under difficult circumstances) came from the Furnitureblue staff. Next Palliser double checked our order and last we received our furniture very quickly. And it is better than we expected...even workman at the house comment on it. Can't stop smiling. Thank you to one and all. And to anyone reading this...SHOP FURNITUREBLUE-don't be a fool!

T. Lambertus - Eau Claire, WI

Dear Folks at FurnitureBlue,
This afternoon we received our order from you of two recliners. I put them together with no difficulties and couldn't be happier, Both chairs are comfortable and very handsome. You all have one very satisfied customer. Thanks and you all take care.

Sincerely R. Conn Port St. Lucie, Florida

We really wanted a home theatre so we built an addition to our home and had one set up. We knew that we needed the perfect seating arrangement to enjoy our new room. After extensive research on the net, we came to a conclusion that the Palliser Home Theatre Seating was the only option for our needs. This was the best decision. We love it! It is so comfortable and it looks amazing! With Furniture Blue, we were able to choose the design, color and configuration we wanted. To be honest, there is nothing that we dislike about it. Furniture Blue provided excellent customer service and they strive on making the client happy.

Nicole Babineau - New Brunswick, Canada

we are very please and satisfied with the sofas. we will do business again with you guys in the near feature.

Luz Roman

Thank you FurnitureBlue! I just finished watching my first movie "Finding Nemo" with my family in the new home theater seats. Wow what a great experience. I can't wait for football season. Receiving the sample swatches so quickly really helped me pick the perfect leather color. I also liked receiving all the emails updating me on my order status each step of the way. Sincerely,

R. Kopelinko - Winston-Salem, NC

We purchased 2 Myers Chairs and a love seat from Furniture Blue. When the love seat arrived the leather texture, color and finish did not match the Myers Chairs. FurnitureBlue got the company (Palliser) to makes us a new love seat at no cost to us. We really appreciate Furniture Blues committment to having satifsied customers. Thanks for all your help!

J Rakoczy - Cudjoe Key, FL

We are so pleased with the Arlen leather recliner we ordered from you a few weeks ago. I also want to say how much I appreciate your responsiveness both during my shopping period and during the wait for the actual delivery. I was a bit nervous considering that this was my largest purchase on the internet. I could not be any happier.

T. Benson - Rockville, MD

Hello,

Happy New Year!!! The chair arrived in perfect condition. Actually, it arrived a day earlier than expected. This worked out well as we were leaving for an extended week-end the next day. It helped not to have to wait for the delivery truck before we departed.

Thanks for your great product and very good sevice. We love the chair!!!

Jean H.

Hi Susan,

I just left a message for you but I wanted to let you know that I did receive the missing piece and now have an ottoman that goes with my chair. Thank you so much for staying on top of this issue.

If you would, please send me the contact information for your supervisor, as I would like to send a letter of compliment for you.

Take care and thanks again!
Paula

I received my couch that I ordered and am very impressed with the quality and comfort. Thank you!

D. Fisher - Boston, MA

Your delivery team was great. Very helpful and on time.

S. Powell - San Diego, CA

We received the furniture yesterday and are extremely happy with the quality, color, and delivery. Thanks for your help!

M. Levine - Yorktown, New York

We received our Garbo chairs and ottomans. We were concerned about the size, but customer service took the time to educate us on the dimensions. These chairs fit perfectly. The room looks magnificent. I am very, very happy. Thank you for helping me.

S. Kazmir - Parkland, FL

Service performed well!!! (delivery team)

B. Green.

I just got my replacement order. You did exactly what you said you were going to do. Thank you for picking up the original damaged order and thank you even more for shipping me the replacement order right away. So stoked!

S. Feuer - Minnetonka, MN

I have shopped for several types of recliners, many costing twice as much. My recliner is more comfortable than even I expected. I will definitely tell my friends about your website and your chairs. Thanks again.

M. Miller - Armonk, NY