Free "White Glove" Delivery, a
$400.00
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Description |
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The Pillowtop is one of Encore's best selling luxury home theater seats due to its modular design, quality construction and attractive price point. This model is a great choice if you are not looking to spend a lot of money but do not want to sacrifice quality. The Pillowtop provides great comfort, Premium top grain leather in the seating areas and the flexibility to create a custom layout to fit within almost any size room. The Pillotop is less expensive than some other models on our website due to limited color options, leather with vinyl match and less features.
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Features |
The Pillowtop requires minor assembly. Printed instructions included in box. Assembly time is less than 10 minutes per seat. |
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Product Dimensions |
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Dimensions:
Seat cushion depth: 37 inches Seat cushion width: 22 inches Seat height: 18 inches (from floor to arm rests) Total height: 41 inches (from floor to top of seat) Seat back reclines 19 inches when fully reclined Cupholder: 19"H Holds up to 250 pounds 2-Seat Straight (upright) W: 67.0 inches D: 37.0 inches H: 41.0 inches 2-Seat Straight (fully reclined) W: 67.0 inches D: 68.0 inches H: 41.0 inches 3-Seat Straight (upright) W: 100.0 inches D: 37.0 inches H: 41.0 inches 3-Seat Straight (fully reclined) W: 100.0 inches D: 68.0 inches H: 41.0 inches 4-Seat Straight (upright) W: 133.0 inches D: 37.0 inches H: 41.0 inches 4-Seat Straight (fully reclined) W: 133.0 inches D: 68.0 inches H: 41.0 inches 5-Seat Straight (upright) W: 166.0 inches D: 37.0 inches H: 41.0 inches 5-Seat Straight (fully reclined) W: 166.0 inches D: 68.0 inches H: 41.0 inches |
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Warranty
APA-Marketing products are warranted to be free from manufacturing and parts defects. The term "defect" as it is used in this warranty is defined as a flaw or deficiency that affects the intended use for which the product was manufactured. The warranty takes effect 1-year from the date of delivery to the original retail consumer. Within one (1) year from the date of delivery, APA-Marketing will pay, at no charge to the original retail consumer, customary labor rates to repair or replace the defective parts. Under this warranty, the sole liability of APA-Marketing is limited to repair, or at its option, parts replacement. Should there be service required under the warranty then the initial service inspection will be covered by APA-Marketing. For clarity, should inspection deem that no repair is necessary then initial service fee will be payable by end consumer to the third party. After the 1-year anniversary delivery date, the original retail consumer will be responsible for all costs related to parts and labor. The APA-Marketing identity tags found on your product are your guarantee of the quality and authenticity of your APA-Marketing product. Removal or attempted removal of such tags will void this warranty. This warranty does not cover the following: 1. Rental, business, commercial, institutional or other non-residential uses. 2. Products purchased "AS IS" or second-hand. 3. Products purchased from distressed or liquidation sales. 4. Products deemed misused, mishandled, altered, abused. 5. Any condition resulting from unusual usage. 6. Inadequate maintenance, cleaning or care. MAKING A CLAIM To make a warranty claim or to inquire about concerns with your APA-Marketing product, please contact the authorized APA-Marketing retailer from where the original purchase was made. When making a claim under this warranty, proof of purchase with the original bill of sale and the product serial number are required. Should these not be available, Palliser reserves the right to deny claim. Palliser reserves the right to request photo verification and/or the return of defective parts to its factory. PARTS WARRANTY - COVERAGE AND LIMITATIONS Cover Material The APA-Marketing one-year warranty does not cover any damages due to improper use, excessive soiling, improper or unapproved cleaning methods (see Product Care for details), chemical treatments, exposure to direct sunlight or color fading. These instances will void the warranty. - Leather & Vinyl: the manufacturer warranty covers against seam slippage, tearing, splitting, cracking and dye transfers from the product. Leather is a natural material and, as such, each hide reflects its own characteristics. Shading variations, nicks, scratches and wrinkles are a characteristic of leather and are not considered defects. - Frames and Springs: Springs are covered for breakage due to metal fatigue or pulling loose from wood frames. - Motion Reclining Mechanisms: Reclining mechanisms are warranted against material and manufacturing defects. Warranty is limited to supplier's availability of parts. - Seat Cushion Foam and Fibre-filled Components: seat cushions are warranted against collapsing. All cushions will soften with use and will conform to the shape of the user. This softening is considered normal wear and is in no way considered a manufacturer's defect. Fibre-filled seat cushion tops, backs and arms will flatten with prolonged use. This is inherent to the design of fibre-filled english and fibre-wrapped products. Regular fluffing will prevent internal fibres from matting and help to prolong the vibrancy of these products. - Electronic Components: Electronics are warranted for material and manufacturing defects. LABOR WARRANTY COVERAGE AND LIMITATIONS: APA-Marketing offers a one (1) year warranty for labor and workmanship. |
A Montage 5-Year Extended Warranty gives you the freedom to live comfortably on your new furniture without concern over life's little mishaps. When a problem occurs, Montage's expert service technicians are there to restore the beauty of your furniture or provide you with a new replacement at no cost to you. A simple phone call or email to Montage does it all.
Montage will help you with spots, spills and other ugly little surprises you might encounter. Relax. Enjoy your family. Enjoy your guests. Montage will help you protect your investment in your beautiful new furniture.
Count on the best service in the business. As a Montage Protection Plan holder, you will be given an 800 hot line number and an email address for contacting Montage furniture care experts in your time of need. You'll have access to furniture experts who will provide you with prompt, high quality service.
No surprises
No worries
No problems
Montage's reputation for quality is the result of over 20-years of experience servicing furniture protection plans and home furnishings warranties in the USA and Canada. You can count on Montage to protect your investment.
Montage 5-Year Extended Warranty Covers:
- Leather and vinyl upholstery furniture
- Fabric upholstery furniture (Microfiber)
- Motion mechanisms including manual and power recline
Stains:
Damage:
* These conditions may be covered by the furniture manufacturer's warranty, in which case the coverage provided by this Plan will only take effect after the manufacturer's warranty coverage has expired
Warranty Requirements
| Encore Home Entertainment by APA Marketing specializes in home entertainment centers, TV stands and home theater seating. Encores home entertainment centers incorporate touch lighting, CD/DVD storage, and component shelves into an attractive and functional product. Their products all have design features that make them easier for consumers to use, including features designed to move the components, features designed for clean installation, and some designed to make using the entertainment center convenient and easy. Encore's home theater seating sectionals are upholstered in supple leather and leather-match, and sport cupholders or storage compartments in each armrest. Combined with their high quality entertainment centers, you can achieve the effect of a real theater right at home. |
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PRODUCT CARE Leather Care Clean with a mild soap and water solution. Use a mild soap with a neutral pH. Rinse with a clean, damp cloth to remove any soap residue. Do not use a soap product that is harsh on your skin, as it will be harsh on the leather. Always test the soap solution in an unseen area on the sofa to ensure that the solution does not damage the leather (no leather color transfer on to your cloth). CAUTIONS General Do not move furniture in your home without carefully wrapping the furniture, including any corners and the feet or the bottom of the furniture, with a protective covering. This will help to avoid damage to the fl oors and/or wall surfaces, as well as help to prevent damage to the furniture itself. Do not move furniture on bare hardwood floors. At all times, place the furniture on a protective area rug or protective hardwood felt pads. This will protect your hardwood floors from potential scratches. Do not expose leather or fabric to ink, bleach, oily substances, fluids, body oils, strong detergents (including laundry detergent), chemicals, and sharp objects as these may cause potential damage. Safety Use extreme caution when operating the moving mechanisms and electronic components making sure limbs and other obstructions are clear of leg rests and other moving parts before operating. Do not leave reclining seats in the reclining position when not in use. Do not allow children to play on mechanized furniture or to operate mechanisms. Do not stand on chairs, and do not sit on ottomans. Do not sit on product arms. For further information, refer to product instruction sheets and warnings, where applicable. Failure to follow these directions could result in injury and/or damage. If you have questions, contact wecare@furnitureblue.com |
Our White Glove Delivery is a shipping method reserved for larger items that cannot be shipped by courier. Upon delivery, FurnitureBlue delivery personnel will carry the product to your room of choice, unpack it and dispose of all unwanted packaging materials. Included in the advertised price is shipping insurance for the item you're purchasing.
Our special services include:
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White Glove Delivery DOES NOT include (the following services will require additional fees):
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FurnitureBlue reserves the right to charge additional fees based on any of the above "not included" instances. Fees start at a minimum $50.00 per instance, and may be more depending on the circumstances. FurnitureBlue will send customer a post-delivery email with "not included" services and fees. If you require services "not included" in the White Glove Delivery service, you may consult with a FurnitureBlue service specialist prior to placing an order to receive a cost estimate. Please call us toll free at 877-867-8903 or click here to submit a custom quote request. For an accurate quote, please provide as much detail of your delivery needs and/or circumstances. |
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If an item is damaged and requires repair and/or part replacement, as an authorized dealer we are committed to resolving the issue on your behalf within the manufacturers terms, conditions and timeframe. If you have an extended warranty through FurnitureBlue, we will work tore resolve the damage issue within the extended warranty companys terms, conditions and timeframes. If the warranty on the item you purchased through FurnitureBlue expired, we will put you directly in touch with the appropriate department at the manufacturer. Details: 110% Lowest Price Guarantee We are confident that we are offering you the best price on new furniture. If you've seen a lower advertised price from another store with the same item in stock or custom made to order, we want to know about it! Bring it to our attention, and we'll gladly beat their price by 10% of the difference. If you see a lower advertised price (including our own sale prices) within 45 days of your purchase, we'll refund 110% of the difference. Competitors advertised product price must be the exact same model number and from the same manufacturer and have ALL of the same features and use the same shipping method. Competitors advertised product price must be the exact same model number, from the same manufacturer, from the same manufacturer's facility and have ALL of the same features, use the same exact shipping method and if applicable include the same options such as an equivalent extended warranty. FurnitureBlue, LLC. management has the final right not to price match for any reason (This happens less than 1% of the time). The customer may be asked to provide a written copy the the competitor's quote. This may be faxed or emailed to us. If you find a lower price, then please fill out our 110% Lowest Price Guarantee Form or email wecare@furnitureblue.com. |
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Return Policy |
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If you are not 100% satisfied with your purchase, then it can be returned within 7-days after receipt. A return authorization must be given by us and the chair must be new and returned in original packaging and insured. A refund less all delivery charges (to and from you) will be deducted from the credit these delivery charges include all free shipping offers which will be void with any return. For orders of $500.00 or more, FurnitureBlue will charge an additional 15% Restocking Fee to prepare the item(s) again for sale If your item(s) needs to be returned, exchanged or repaired due to damage or defect, then you must contact us within 7 days after receipt. If an item is damaged or has a defect, at our discretion, we will happily provide a replacement of the item you ordered or provide in home repair assistance at no additional cost. After 30 days, all items are covered by each Manufacturer's warranty. Click here to review our detailed return policy. |
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Orders may ONLY be cancelled by completing an Order Cancellation form, or by sending an email to wecare@furnitureblue.com with "Order Cancellation" in the subject line. You must include your name, purchase order number and reason for the order cancellation.
Orders cancelled within 24-hours of order placement will receive a full refund without penalty. FurnitureBlue reserves the right to charge a 15% order cancellation fee for orders cancelled after the 24-hour period noted above. Please see Return Policy below for orders cancelled after the merchandise ships.
Customer may submit a Change Order Request within 24 hours from date and timestamp of order placement. FurnitureBlue will only accept Change Order Requests through its Change Order Request form or by sending an email to wecare@furnitureblue.com with "Change Order Request" in the subject line.
Customer requests submitted by email must include your name, purchase order number, phone number and detailed explanation of order modification.
Change Order Requests received by FurnitureBlue within the 24-hour period from order submission date will be accepted without additional fees or production delays.
FurnitureBlue reserves the right to charge a $50.00 flat-rate service fee for Change Order Requests received after 24-hours. Changes Order Requests submitted after 24-hours may also delay production.
